Does PPflyers guarantee turnaround time?

Yes. PPflyers guarantees turnaround time, which is also known as production turnaround time when all requirements have been met by client to begin turnaround time period. While PPflyers strives to meet turnaround commitments for every job, production delays may occur. In the event that PPflyers misses a turnaround commitment, PPflyers will remedy the situation by providing a refund for rush charges or a courtesy rush on your next job. Cancellation of a job or entire order based on turnaround time is permitted only if the original order clearly states that the job is time sensitive and that if it cannot be shipped by the contracted date, the client does not want us to process the order.

Please note that PPflyers assumes no responsibility for shipping delays caused by delivery carriers or any damages resulting from the failure to receive a job on time. Our expected arrival date-also known as delivery date-is an estimate only. As a result, PPflyers can not be held responsible for delivery delays once your job leaves our facility.

To minimize shipping delays, we have selected UPS as our preferred shipping partner, and we will make every effort to work with you to ensure your job arrives on time